Returns & Exchanges

At Herba, we want you to be completely satisfied with your sustainable fashion choices. If your garment isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items with original tags.

1

Initiate Your Request

Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in the original eco-friendly packaging and attach the prepaid shipping label provided via email.

3

Ship It Back

Drop off your package at any authorized carrier location; we will track the journey back to our warehouse for you.

4

Receive Your Refund

Once our team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing